Shipping policy

Shipping Policy – Sorina Lune LLC
Effective Date: February 8, 2026

At Sorina Lune, we are committed to delivering your order as smoothly as possible.
Please review our shipping information below.

Order Processing
Orders are typically processed within 1–3 business days after payment is received.
Once your order has been processed, you will receive a confirmation email with tracking information once available.

Shipping Times
Our products are shipped directly from our manufacturing partners.
Estimated delivery time:
    •    7–15 business days
Please note that delivery times may vary depending on location, customs processing, and carrier delays.

Shipping Locations
We currently ship within the United States only.

Tracking Information
Tracking details will be sent to you once your order has shipped.
Please allow 2–5 business days for tracking updates to appear after receiving your tracking number.

Delays
Occasionally, shipping delays may occur due to factors beyond our control, such as:
    •    Customs inspections
    •    Carrier issues
    •    High demand periods
If your order is delayed beyond the expected delivery timeframe, please contact us and we will assist you.

Lost or Missing Packages
If your package is confirmed lost or does not arrive within a reasonable timeframe, we will offer:
    •    A replacement shipment, or
    •    A refund

For assistance with your order, please contact us at support@sorinalune.com with your order details.